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Shipping
How long will it take to receive my order?
Please allow up to 7 to 15 business days for delivery within Canada and 10 to 20 business days for international delivery. We ship to every country in the world via Canadapost Tracked Packet™ or Small Packet ™ International Air. Your package will be delivered by your local shipping company.

How much does shipping cost?
USA and Canada are flat rate $6.95 USD shipping on all orders. No item limit. Shipping costs for all other countries are calculated by weight at checkout. You can see the total cost before you finish making your order!

Destination Shipping costs
United States (Tracked Packet™ Air, Includes Tracking)* All orders $6.95 any size. No item limit.
Canada (Expedited Parcel™ with Tracking or Oversized Letter (Under 300g)*

All orders $6.95 any size. No item limit.

United Kingdom, Germany, France, Austria, Belgium, Denmark, Finland, Hungary, Iceland, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain, Sweden, Switzerland (Tracked Packet™ Air, Includes Tracking)*

Under 100g: $6.65
100g-250g: $8.35
250g-500g: $11.88
500g-1kg: $16.15

Large orders:
1kg-1.5kg: $18.09
1.5kg-2kg: $19.32

Hong Kong, Japan, Singapore, South Korea
(Tracked Packet™ Air, Includes Tracking)*

Under 100g: $6.82
100g-250g: $8.56
250g-500g: $12.10
500g-1kg: $17.43

Large orders:
1kg-1.5kg: $19.57
1.5kg-2kg: $20.24

Australia, New Zealand  
(Tracked Packet™ Air, Includes Tracking)*

Under 100g: $7.75
100g-250g: $9.75
250g-500g: $13.93
500g-1kg: $19.26

Large orders:
1kg-1.5kg: $22.04
1.5kg-2kg: $23.76

All other countries  
(Small Packet™ International Air)*

Calculated at check out.

* Promotional Packages

There will be no tracking number provided on promotional packages. However, all shipping times remain as indicated.


Incorrect Address
Shipping address can not be changed after your order is made. We are not responsible for lost or undelivered packages due to an incorrect shipping address being provided at checkout. This includes forgetting to write in an apartment or suite number. No refunds will be provided for these packages. If your order is returned to us, you may request to have it resent. You may be responsible for additional shipping charges. Always double check your address.

Customs, Import Fees & Duties
All Halifornia apparel is shipped from our head office in Halifax, Canada. If you are an international customer outside of Canada or the USA, you may be responsible for duties or fees by your local border services for received goods purchased online outside of your country. In our experience these fees rarely surpass 10-20% of your order value but we recommend checking with your local customs in your country first if you are worried about these charges. No refunds of customs fees will be provided. If your package is unclaimed or you refuse to pay your duties, no refund will be given. Your package may be resent if you wish to pay an additional $9.95 USD shipping. If you live in the UK, please find more detailed information regarding your customs fees at https://www.gov.uk/goods-sent-from-abroad.

Where do you ship?
Canada: All provinces and territories.
United States: All states.
International: All countries (excluding Guatemala and Kosovo)

I did not receive my order.
If you did not receive your order after 30 days since your order was placed, please email support@myhalifornia.com. We will not respond to complaints regarding orders placed less than 30 days ago. International delivery is dependant not only on Canadapost but on the timeliness of your local postal service. We will then open a support ticket and investigate the location of your order. If your item is deemed lost in transit, we will resend a replacement order no earlier than 10 business days after your support ticket is opened.

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